Telstra’s version of the Foxtel app for Windows Phone has been broken for quite a while.
Tesltra was notified of the issue in January on their Crowd Support site. Users were notified that the issue was forwarded to the correct department for resolution. 6 weeks later Telstra users are still waiting for an official response.
It seems the forum site does have its advantages. A Telstra employee has unofficially notified users of a work around for the issue. The marketplace has 2 different versions of the Foxtel Guide app, one is created by Telstra, the other by Foxtel. The Foxtel released app is at version 1.6 and working correctly but the Telstra version is at 1.3 and still broken.
The issue to Telstra customers is that they cannot access the Foxtel released app from their handset. Customers should either download the app via the Zune desktop client or the online marketplace.
Please find the link below:
http://www.windowsphone.com/en-AU/apps/c8b2096d-d5e7-df11-9264-00237de2db9e
Source: Telstra CrowdSupport
Australian Windows Phone News 